Trilein / Urban and Community Regeneration Consultants

Testimonials

Our customers like our work and some have been kind enough to write to us and tell us just how much. We've added a selection of testimonials from completed projects below.

Client testimonials:

"[You were] an excellent communicator, empathising with the difficulties faced by community groups whilst working with them to find solutions.  Your judgements were invariably sound and very well thought through - you instinctively knew how to work with, not for community groups - and your cheerful and positive approach to work is a delight!  Feedback from groups was nothing but positive.  All deadlines were met to a high standard and as well as being skilled at higher-level complex development work, you understand that the finer project detail is important too.

We have greatly enjoyed working with you and have no hesitation at all in recommending you to others."

Barbara Anglezarke, Forestry Commission Wales - Cydcoed

"I have absolutely no hesitation in recommending you to anyone who is looking to review their community engagement activity.  You were a joy to work with: incredibly professional, tactful and diligent throughout. You just got on with it and delivered on time and to budget.  Most importantly, your clear ability in this area gained the confidence of my colleagues in the whole consultation process."

Richard Jarman, Head of Government & Community Relations, Public Affairs Directorate, University of Oxford.

“Trilein were awarded the tender for carrying out a Community Consultation and feasibility study for St Ishmaels Community Council in August 2010.  The structure of the feasibility study was made clear from the offset, methods of work were thorough and the tight timescale adhered to throughout the process.

The final report and business plan was presented in a professional structured format in the agreed time.  It is obvious that they are experts in their area of work, their expertise and excellent communication skills have enabled them to produce a study and business plan of very high standard which will be used in supporting grant applications for the community over the coming years.

St Ishmaels Community Council have no hesitation in recommending Trilein, they were a pleasure to work with."

Iris Williams, Clerk, St Ishmaels Community Council

"Trilein undertook an Impact Assessment of our award winning Chepstow High Street Regeneration Scheme in 2010.

Due to unavoidable delays, the tendering process took place in late summer with limited timing to complete visitor surveys. Trilein quickly identified the necessary resources to complete the study within a tight timescale to a high standard. Many Thanks."

Colin Phillips, Special Projects Manager, Monmouthshire County Council


"You are really organised and build strong relationships with the organisations you work with. Our clients rate you highly and we've had rave reviews recently from a community engagement assignment you led.

We've asked you to deliver against outcomes for us on a number of projects and you've consistently delivered high quality work on time and in budget. Our clients report that you are a pleasure to work with and we are more than happy to recommend you."

David Gourlay & Paul Buchanan, Directors, Hall Aitken Ltd.

"The service was very professional, but at the same time felt personal and friendly. The resultant report was well thought out and written with clarity. Your work has certainly helped us see with new eyes and start to take large steps forward toward where we wish to be. Your approach was very good at bringing people of differing opinions together. Any difficult situations were tackled with tact and good humour. It has been my pleasure to have now worked with you in a number of different situations and I have no hesitation in recommending your services to others.”

Jenny Edwards, Manager, The Environment Centre, Swansea.


"The mapping exercise was a particularly difficult thing to sell let alone take on and produce results for.  For that all the members of the group will be eternally grateful.  The presentation of the results was innovative, clear and immediately re-useable to further our thinking.  You produced material to order, on time and extremely professionally.  You have an immediate and overall understanding of the issues but also a keen and supportive interest in the arts. 

Your work in bringing the three consultations together and as a team member in pulling the whole strategy together as a piece was also extremely valuable and helpful.  When we presented the strategy to the Arts Council at the specific feedback conference with other authorities who had undertaken the same exercise, it was abundantly clear that the Swansea approach was light years ahead of the rest.  In particular, we had delivered what we said we would and the material - easily accessible and actually fun to have - was what was actually need to forge strategic ideas for the future for young people and the arts in Swansea. Your contribution to that achievement was vital.

Thank you again on behalf of the City and County of Swansea Youth Arts Strategy core working group."

Robin Hall, Swansea Youth Arts Partnership


"Because you have worked in the Third Sector I know that as well as your intellectual ability, you will apply your considerable practical experience to your consultancy work.

That is why it has been a pleasure to work with you on community social and economic regeneration projects and the Compact Consultancy over the past year or so"     

Ali Bond, Swansea Council for Voluntary Services

"You were perhaps the first to spot the potential of the Prize and I am certain that the Prize would not have taken off had it not been for your initial lead; the Prize became a reality and 2006 saw things come to a triumphant conclusion. In all of this you were indispensable. Your advice was always sage and you skilfully handled relations with a host of local bodies, not least the local authority.

To an unusual degree you combine administrative sagacity with artistic flair and enthusiasm. In other words you are a truly creative administrator and one with a sharp understanding of how local authorities and other public bodies operate."

Professor Peter Stead, Dylan Thomas Prize


"In our dealings with you we have found you to be very professional in your work, highly intelligent and both efficient and effective in the way you perform your duties. You have demonstrated excellent communication skills and work well with individuals and organisations alike.

The presentation of your work is exemplary and I would have no hesitation in recommending your services to any group or organisation at any level."

Gareth Evans, The Environment Centre Swansea - lead partner of the Swansea Community Recycling Alliance and Partnership (SCRAP)

"Swansea Environmental Forum was at a key stage in its development, facing some challenging decisions about its future role and priorites. The Forum members enthusiastically engaged with your study and were most impressed with the specialist facilitation skills and consensus building that led to a very productive Action Plan. We would be eager to use you in future for similar strategic review work."

Deb Hill, Swansea Environmental Forum

"Through your commission by Healthy Directions to provide tailored business support undertaking a business audit and exploring the project's exit strategy, we found you to be very professional in your approach and extremely supportive in your manner.

The work undertaken met all the required timescales and fulfilled the purpose of the brief; it was concise and written in a style that was appropriate for a wide range of stakeholders.  Its content was honest and practical, making recommendations that the project was able to act upon.  

Healthy Directions valued the work undertaken by you and would have no hesitation in recommending your services to others".

Amanda Owen & Karen Hicks, Healthy Directions - Healthy Living Centre

"It was vital to us to have a clear, well presented and understandable feasibility study on our new project. The work you carried out for us not only filled the above criteria but it also enabled us to move forward in developing the project in a much more efficient manner by helping to shape our short term and long term goals."

Barry Burton, Project >SOL<

"You acted as our consultant on the 'Small Grants Scheme' we ran last year. You gave prompt, professional advice throughout the process helping establish a very successful project. We would definitely use your services again."

Nikki Neale, Gorseinon College

"You provided invaluable assistance when the Council was pursuing its Cydcoed Grant application; it was of immense help to me personally and I was very pleased and relieved when we were successful in receiving a grant of £25,000. I have no doubt that the success of the bid was in no small part due to the work that you had put into the scheme.

Aneurin John, Clerk to Pontarddulais Town Council


"I am sure that without your help with what can only be described as a "minefield" of application forms and correspondence, we would not have been successful in our bid for Cydcoed grant funding. Many thanks for all your assistance and support."

Ceri Anderson, Town Clerk to Porthcawl Town Council


"One of the most excruciating things about setting up a new social enterprise is deciphering exactly what it is you want, and why. Having someone to unravel the many ideas and help me reach what should have been an obvious conclusion has been a crucial turning point for my business and my career.

With your advice, knowledge and support, I now have confidence to take some risks and reach my highest of goals, using the skills, experience and facilities I already have."

Amanda Tomlinson, Groundswell Dance Company

"I've known lead consultant Dr Ben Reynolds for several years and worked with him on a number of issues. In particular, most assiduously, he gave of his own time as part of a group to advise me on the rewriting of Community Work (4th Edition) to be published by McMillan Hargreaves in 2007. I've found Ben's comments extremely insightful and helpful and was most impressed by the quality of his work."

Alan Twelvetrees, Author of 'Community Work'